Question 1

For whom is the use of ivocoPro suitable?

Accepted Answer

ivocoPro is suitable for both borrowers and lenders who want to benefit from an intelligent tool for their personnel planning and administration. With its multi-client capability, ivocoPro is also suitable for master vendor projects. You can use ivocoPro to handle the entire coordination process - from order acceptance, to staffing and billing.

Question 2

What advantages does ivocoPro offer?

Accepted Answer

With ivocoPro, companies can structure the use of temporary staff more effectively. This means that internal expenses can be minimized and associated costs can be reduced in the short to medium term. From ordering and staff selection to order processing and accounting, companies can exchange information with their partners and personnel service providers in real time and keep track of all deadlines - with automated reminders if desired.

Question 3

What distinguishes ivocoPro from other vendor management systems?

Accepted Answer

ivocoPro offers the possibility of independent administration and clever management of complex personnel processes. This makes tedious implementation phases and restrictions a thing of the past. Companies can independently create users, assign individual rights and adjust the basic settings to their own needs at any time. Thus, companies can achieve significant long-term cost savings with ivocoPro.
Another important feature of the tool is the supplier overview. The user can set suppliers as favorites and view current diagrams for evaluation. The personnel service providers maintain their information and documents themselves.
Within the framework of document management, all important documents on the candidates are summarised in a GDPR-compliant manner. In addition, companies can request documents such as a G25 preventive medical check-up already in the tender.
Another unique selling point of ivocoPro is the possibility of regional tenders. By linking to the job advertisement database, companies can obtain additional applicant profiles.

Question 4

Does software have to be installed in order to integrate ivocoPro into internal company workflows?

Accepted Answer

No. ivocoPro offers companies a modern, software-independent system that can be accessed by modern browsers anywhere and around the clock. All you need is a working Internet connection to dial directly into the application.

Question 5

Do the personnel service providers in my company have to register with ivocoPro?

Accepted Answer

In order to be able to make the most of the advantages of ivocoPro, personnel service providers must also register. This is the only way for the user to maintain an overview of all personnel service providers, Equal Pay, ÜHD and rental periods. Evaluations and comparisons can also be implemented better and faster. The registration for personnel service providers is free of charge.

Question 6

Do changes have to be made in the tool ivocoPro if you want to change the personnel service provider or to a master vendor project?

Accepted Answer

No, ivocoPro does not need to be converted. Your company administrator can independently invite or remove staffing providers and assign master vendor projects to already connected service providers.

Question 7

My company has already registered to use ivocoPro. Where can you register?

Accepted Answer

If a company is already registered with ivocoPro, employees can access the ivocoPro login here. The company administrator can create new user accounts.

Question 8

What should I do if I forget my password?

Accepted Answer

If ivocoPro users have forgotten their password, simply click on the "Forgot password" button on the login page. Once the form has been completed and sent, the ivocoPro administrators in your own company will be informed and can reset the password.

Question 9

How to change the password?

Accepted Answer

To change the password in ivocoPro, ivocoPro users must call up either the "Profile" or "Settings" in the tool after logging in. A new password can be entered and saved using the "Change password" button.

Question 10

Who can ivocoPro users contact if they have problems with the tool?

Accepted Answer

ivocoPro has an integrated help function that can be accessed from any screen via the info icon. If they do not find the right answer there, or if they have problems using the tool, companies can contact customer support by email: support@ivocotec.de.

Question 11

Can ivocoPro be adapted to the individual needs of my company?

Accepted Answer

Yes, all users decide for themselves which features appear on the start page of the tool and how they are arranged there. In addition to the configurable dashboard, tables, notifications, user rights and special input fields can be adapted to individual requirements.

Question 12

Can data from other systems be integrated into ivocoPro?

Accepted Answer

In principle, it is possible to combine ivocoPro with other systems. Currently, we are working with ERP systems, among other things there is already an interface to FlexTimes. Your company needs a different interface? Please contact us at any time, we will be happy to advise you.

Question 13

How can companies ensure that important deadlines are not missed, such as reminders about Equal Pay or the maximum duration of the transfer?

Accepted Answer

For this purpose ivocoPro offers an alarm function. Via notifications and automated calendar entries, ivocoPro users are informed in a timely manner about the validity of documents and compliance with deadlines, as well as the maximum duration of the transfer & Equal Pay. In this way, an overview of important deadlines can always be maintained. If required, an automatic e-mail notification is delivered to your own mailbox.

Question 14

How do companies keep track of the necessary documents and certificates for individual personnel service providers and assignments?

Accepted Answer

Using ivocoPro, companies can view all important documents and certificates in the corresponding assignment or candidate profile at any time. What makes ivocoPro special is that certificates can be requested with the invitation to tender and potential employees can be selected afterwards. The work assignments can only be finally confirmed when all the necessary documents are available. The personnel service providers themselves take care of the maintenance of documents and certificates in ivocoPro, such as preventive medical checkups. In doing so, ivocoPro ensures that document management is in compliance with the law.

Question 15

How can companies make a tender?

Accepted Answer

The practical gadget of tender publication saves companies time. Only a few key data such as the period of use, location and work tasks need to be entered. With a click, companies can then publish the tender for selected personnel service providers. For positions that need to be filled regularly, companies can simply save a tender template and only need to adjust the period before publication.

Question 16

How quickly will my company be informed about status changes?

Accepted Answer

One of the advantages of ivocoPro is that status changes are immediately displayed to companies in real time.

Question 17

What must companies do if they want to obtain employee profiles from temporary employment agencies with which they have not yet worked?

Accepted Answer

For this purpose, the companies first prepare a tender as usual. Afterwards, desired regional personnel service providers can be selected from a list and the tender can be sent to them. The proposals can then be conveniently managed in ivocoPro.

Question 18

Does ivocoPro also offer time recording?

Accepted Answer

Yes, with ivocoPro companies can record and manage the times of deployed employees.

Question 19

How are recruitment agencies informed when my company has new vacancies to fill?

Accepted Answer

By triggering the automated ordering process, the associated personnel service providers are informed of new vacancies with just one click.

Question 20

Is the number of tenders limited?

Accepted Answer

The number of invitations to tender is unlimited. Only the regional tender in the BASIC package is limited to three tenders per month. In the ivocoPro ADVANCED packages, on the other hand, the regional tenders are unlimited.

Question 21

What happens with the data of companies and candidates? What security standards does ivocoPro offer its users?

Accepted Answer

All personal data is securely managed and transmitted by ivocoPro. Both the data of the companies and the candidates are protected against unauthorized access. Our system meets the highest safety requirements.

Question 22

Where are the ivocoPro servers located?

Accepted Answer

The ivocoPro servers are located in Germany and are integrated into a reliable security system. In this way we guarantee you even more security for your data. The risk of data loss/theft is thus minimized.

Question 23

Can digital signatures be recognised in ivocoPro?

Accepted Answer

Yes. For example, if users have digitally signed their temporary employment contract (AÜV) and stored it in the corresponding application, the digital signature is recognized there for them and the corresponding contract partner.

Question 24

What does the use of ivocoPro cost a company?

Accepted Answer

The ivocoPro tool can be used from a sum of just one euro per day and per employee deployed. Various deployment packages and price models are available to companies for using ivocoPro, depending on how many deployment days are planned and whether the company wants to plan fixed or flexible. Further information can be found the price page.

Question 25

Can the tool ivocoPro be seen in live operation?

Accepted Answer

With the free demo, companies can see for themselves the advantages of ivocoPro. Click here for the demo registration.

Question 26

How does master vendor support work with ivocoTec?

Accepted Answer

With the help of the ivocoPro tool, the user can conveniently manage co-suppliers and also publish invitations to tender to all co-suppliers.

Question 27

What does ivocoPro cost for personnel service providers?

Accepted Answer

The registration for personnel service providers is free of charge. If additional costs should arise, the user will be informed in a timely manner and asked for his consent.
The functional scope of the tool can be extended by purchasing additional modules. Click here for an overview of the application packages and price models.

Question 28

What does my company have to do to obtain an ivocoPro account as a personnel service provider?

Accepted Answer

As a rental company you can easily register online here.

Question 29

What information about my candidates is passed on?

Accepted Answer

Personnel service providers themselves determine what information they want to send to the hirer when they propose the candidate. This can be adjusted for each individual candidate proposal or in the general settings, e.g. per borrower.

FAQs

The most frequently asked questions by topic

General

For whom is the use of ivocoPro suitable?

What advantages does ivocoPro offer?

What distinguishes ivocoPro from other vendor management systems?

Does software have to be installed in order to integrate ivocoPro into internal company workflows?

Do the personnel service providers in my company have to register with ivocoPro?

Do changes have to be made in the tool ivocoPro if you want to change the personnel service provider or to a master vendor project?

Features & Functions

Can ivocoPro be adapted to the individual needs of my company?

Can data from other systems be integrated into ivocoPro?

How can companies ensure that important deadlines are not missed, such as reminders about Equal Pay or the maximum duration of the transfer?

How do companies keep track of the necessary documents and certificates for individual personnel service providers and assignments?

How can companies make a tender?

How quickly will my company be informed about status changes?

What must companies do if they want to obtain employee profiles from temporary employment agencies with which they have not yet worked?

Does ivocoPro also offer time recording?

How are recruitment agencies informed when my company has new vacancies to fill?

Is the number of tenders limited?

Security & Compliance

What happens with the data of companies and candidates? What security standards does ivocoPro offer its users?

Where are the ivocoPro servers located?

Can digital signatures be recognised in ivocoPro?

Prices and Free Test

What does the use of ivocoPro cost a company?

Can the tool ivocoPro be seen in live operation?

For personnel service providers

How does master vendor support work with ivocoTec?

What does ivocoPro cost for personnel service providers?

What does my company have to do to obtain an ivocoPro account as a personnel service provider?

What information about my candidates is passed on?

FAQs

The most frequently asked questions by topic

General

For whom is the use of ivocoPro suitable?

What advantages does ivocoPro offer?

What distinguishes ivocoPro from other vendor management systems?

Does software have to be installed in order to integrate ivocoPro into internal company workflows?

Do the personnel service providers in my company have to register with ivocoPro?

Do changes have to be made in the tool ivocoPro if you want to change the personnel service provider or to a master vendor project?

Login & password

My company has already registered to use ivocoPro. Where can you register?

What should I do if I forget my password?

How to change the password?

Who can ivocoPro users contact if they have problems with the tool?

Features & Functions

Can ivocoPro be adapted to the individual needs of my company?

Can data from other systems be integrated into ivocoPro?

How can companies ensure that important deadlines are not missed, such as reminders about Equal Pay or the maximum duration of the transfer?

How do companies keep track of the necessary documents and certificates for individual personnel service providers and assignments?

How can companies make a tender?

How quickly will my company be informed about status changes?

What must companies do if they want to obtain employee profiles from temporary employment agencies with which they have not yet worked?

Does ivocoPro also offer time recording?

How are recruitment agencies informed when my company has new vacancies to fill?

Is the number of tenders limited?

Security & Compliance

What happens with the data of companies and candidates? What security standards does ivocoPro offer its users?

Where are the ivocoPro servers located?

Can digital signatures be recognised in ivocoPro?

Prices and Free Test

What does the use of ivocoPro cost a company?

Can the tool ivocoPro be seen in live operation?

For personnel service providers

How does master vendor support work with ivocoTec?

What does ivocoPro cost for personnel service providers?

What does my company have to do to obtain an ivocoPro account as a personnel service provider?

What information about my candidates is passed on?